Shipping from the United States

Processing time
1-3 business days

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Moon Bear is not responsible for delays due to customs.

We gladly accept exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery

We don't accept returns or cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

- Custom or personalized orders
- Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.